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Groundplex or feedmaster appears in red in Dashboard

mina
Employee
Employee

I have started my Groundplex jcc or feedmaster successfully, but it appears in red in Dashboard.

1 REPLY 1

dmiller
Admin Admin
Admin

First, we need to clarify if itโ€™s the Groundplex itself or a node within that Groudplex that you are referring to.

537fb97f4aba591714f91d216ebe9c7d85e89048.png

In the Snaplex Health panel, if itโ€™s in the left pane, it is at the Snaplex (Groundplex) level. If itโ€™s red at the Snaplex level, it indicates that the Snaplex is down/the system has crashed.

If itโ€™s in the right pane, itโ€™s the individual nodes of a Snaplex. If you are sure the node is started successfully, this would only show as red in the Dashboard if the properties on the node pointed to a different org or different Snaplex. Additionally, review any alerts associated with that node.


Diane Miller
Community Manager