How to create a JIRA ticket

Hi,

I am trying to create a issue using the snap JIRA Create. but getting the error. any inputs please.

Failure: REST API service endpoint returned error result: status code = 403, Reason: REST API service endpoint returned error result: status code = 403, reason phrase = Forbidden, refer to the error_entity field in the error view document for more details, Resolution: Please check the values of Snap properties.

Regrds,
Saida Reddy.