Kafka writer error

need some help regarding the kafka writer snap, i always get the batch expired error. i tried many options with increasing the batch size, linger time, and synchronous/asychronous, but still same error as given below. any suggestions?


Batch Expired

Resolution:

Please report to customer support for further investigation

Reason:

Batch Expired

Hide Details…

kafka-producer-network-thread | d8038840-19be-421f-9078-fdb38f7e2853
`com.snaplogic.snap.api.SnapDataException: Batch Expired
at com.snaplogic.snaps.kafka.KafkaWriter$2.onCompletion(KafkaWriter.java:197)
at org.apache.kafka.clients.producer.internals.RecordBatch.done(RecordBatch.java:99)
at org.apache.kafka.clients.producer.internals.RecordBatch.maybeExpire(RecordBatch.java:136)
at org.apache.kafka.clients.producer.internals.RecordAccumulator.abortExpiredBatches(RecordAccumulator.java:220)
at org.apache.kafka.clients.producer.internals.Sender.run(Sender.java:192)
at org.apache.kafka.clients.producer.internals.Sender.run(Sender.java:128)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.apache.kafka.common.errors.TimeoutException: Batch Expired

Error Fingerprint[0] = efp:com.snaplogic.snaps.kafka.bzISoBzf
Error Fingerprint[1] = efp:null.1B2M2Y8A`