Marking Threads as Resolved in the Community

We have enabled the option to mark a thread as Resolved.

The limitations are:

  • only the person that started the thread can mark a response as a solution.
  • only one post can be marked as a resolution even if there is more than one way to do something.

To mark something as a resolution, look for the little checkbox icon near the heart icon within the response.
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Once selected, the response is marked as the solution.
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When viewing the list of topics, a checkmark appears in front of the topic title.
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If you marked a post in error, just click on it again or click on another response if that is what you intended to do.