Reminder: 4.14 Snaplex Update Reminder

Hi Everyone!

This is a reminder that all Snaplexes will be automatically updated to the latest version (4.14) on Saturday, September 8, 2018 at 9:00 PM PT. No further action is required if you have already updated your Snaplexes to the latest version.

Please contact us directly if you have questions about the release update at

Thank you!

Just for confirmation, This update is for all three Snaplex? or Update only for Cloudplex ?

  • Groudplex
  • Cloudplex
  • Hadooplex

Kindly clarify the above points. Thanks in advance!

If you have not updated your Snaplexes (Cloudplex and Groundplex) to the latest version, then your Snaplexes will be automatically updated on Saturday, September 8, 2018 at 9 PM PT.

Here is more information on the Snaplex update process:

Hadooplexes are not upgraded as part of the new release process, but they will need to be upgraded by the time the other Snaplexes are updated or the Hadooplexes will not work.

Customers who’re on Hadooplexes can contact Support for the upgrade.