Trust site: Investigating issues

As per our trust site, we are currently continuing to investigate issues reported post release. Please refer to that site for future updates.

Investigating
Nov 13, 2017 - 21:18 UTC

We have been alerted to an elevated level of errors being generated from the SnapLogic Platform. Our team is currently investigating this issue. In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com).

New Incident Status: Identified
Nov 13, 22:19 UTC

Snaplogic will be applying a fix to the platform starting at 1430 hours PST. Duration will be 30 minutes.
Potentially trigger tasks might be affected during the maintenance window.
In the meantime, if you experience any other unusual behavior, please contact support in the usual way (support@snaplogic.com).

Hi

are you guys still upgrading snaplogic? We got ‘A new version of Snaplogic Elastic Integration has been detected. You will be logged out immediately to complete the update process’ just now around 12:40pm EST.

Were you using the application when it happened or did it occur when logging in?

when we use application also login

Also, is there a issue for Scheduler task? Currently the scheduled task running oddly…it may miss the scheduled time somehow and will probably not run at all.

Investigating
We have been alerted to issues affecting the schedule task execution on the SnapLogic platform. Our team is actively investigating the causes of the issue.
In the meantime, if you experience any unusual behavior, please contact support in the usual way (support@snaplogic.com).
Nov 15, 01:25 UTC