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Unable to connect to SnapLogic MySQL to AWS MySQL instance but able to connect to that instance in AWS environment

samy
New Contributor

Hi Team,

When tried to connect to mySQL select in Snaplogic with instance in AWS account getting below mentioned error.

Failed to validate account: Failed to retrieve a database connection. Cause: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. (Reason: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.; Resolution: Address the reported issue.)

Screenshot attached here for the reference. Any immediate help here will be appreciable. Screen Shot 2020-06-15 at 4.31.18 PM Screen Shot 2020-06-15 at 4.31.31 PM

2 REPLIES 2

samy
New Contributor

Please help here.

BasilVk
New Contributor

Did you get the solution to this problem? I am facing the same issue as well.