Forum Discussion

gravelkm's avatar
gravelkm
New Contributor
9 years ago

"Connection Reset" messages on groundplex Windows server hosted on AWS

Is anyone running a SnapLogic groundplex server running Windows hosted on AWS? On my org’s grounplex server hosted on AWS, from time to time, I get a “connection reset” error on a File Reader snap w...
gravelkm's avatar
gravelkm
New Contributor
8 years ago

I have not received any responses, sorry. The issue still persists as well.

akidave's avatar
akidave
Employee
8 years ago

Disabling HTTP keepalive will help when the Groundplex to control plane connection is not reliable. Add this setting in global.properties and restart JCC process

jcc.jvm_options = -Dhttp.keepAlive=False -Dcom.ning.http.client.AsyncHttpClientConfig.allowPoolingConnection=false -Dcom.ning.http.client.AsyncHttpClientConfig.allowSslConnectionPool=false

If using the slpropz configuration file, add the above setting in Snaplex Global properties section in the Manager, that will initiate a rolling restart of the JCC nodes with the configuration update.

  • gravelkm's avatar
    gravelkm
    New Contributor
    8 years ago

    Thanks for the suggestion. I have added this setting to my global.properties file and I have not noticed the error since it has been in place (~ 24 hours).

    Fingers crossed that it will be a permanent fix.

    Thanks again!