Forum Discussion

deepak_shaw's avatar
deepak_shaw
Contributor
4 years ago

Email Sender snap using smtp configuration

Hi, Can someone please suggest me how to configure Email Sender snap, what the SMTP server is looking for. I’m using CloudPlex what smpt configuration I should provide. Thanks, Deepak.
siwadon's avatar
siwadon
Employee
4 years ago

Gmail’s SMTP SSL port is 465. Can you provide the error message you got?

This works for me.

  • deepak_shaw's avatar
    deepak_shaw
    Contributor
    4 years ago

    @siwadon ,
    Gmail configuration works for me as well but trying to connect through the outlook smtp server.

    • siwadon's avatar
      siwadon
      Employee
      4 years ago

      For Outlook, you would need to use

      • Domain: smtp.office365.com
      • Port: 587
      • Encryption: STARTTLS

      Source: POP, IMAP, and SMTP settings

      • deepak_shaw's avatar
        deepak_shaw
        Contributor
        4 years ago

        HI @siwadon ,
        With the suggested configuration, I’m getting the below error.
        Failed to send email message: Can’t send command to SMTP host

    • deepak_shaw's avatar
      deepak_shaw
      Contributor
      4 years ago

      @siwadon
      Error messgae: Reason: [{ruuid=4b9b8df5-d4bf-43b3-a1f2-079e7a4c965e, label=Email Sender, failure=Failed to send email message, reason=Failed to send email message: Could not connect to SMTP host: smtp.office365.com, port: 25, resolution=Please check for valid properties.}]

  • mohit_jain's avatar
    mohit_jain
    New Contributor III
    3 years ago

    Hi siwadon 
    When I am trying with gmail also it is not working for me. I am provided the same config which is in the screenshot but I am getting this error

    Can you please help me in this 
    Thanks