Forum Discussion

deepak_shaw's avatar
deepak_shaw
Contributor
4 years ago

Email Sender snap using smtp configuration

Hi, Can someone please suggest me how to configure Email Sender snap, what the SMTP server is looking for. I’m using CloudPlex what smpt configuration I should provide. Thanks, Deepak.
siwadon's avatar
siwadon
Employee
4 years ago

Gmail’s SMTP SSL port is 465. Can you provide the error message you got?

This works for me.

deepak_shaw's avatar
deepak_shaw
Contributor
4 years ago

@siwadon ,
Gmail configuration works for me as well but trying to connect through the outlook smtp server.

  • siwadon's avatar
    siwadon
    Employee
    4 years ago

    For Outlook, you would need to use

    • Domain: smtp.office365.com
    • Port: 587
    • Encryption: STARTTLS

    Source: POP, IMAP, and SMTP settings

    • deepak_shaw's avatar
      deepak_shaw
      Contributor
      4 years ago

      HI @siwadon ,
      With the suggested configuration, I’m getting the below error.
      Failed to send email message: Can’t send command to SMTP host

      • siwadon's avatar
        siwadon
        Employee
        4 years ago

        @deepak.shaw Is that the entire error message? Normally, it would be a long error message. You could also check other details in the Pipeline Execution Statistics.

        Can you also verify if you can send it with other email client? I’m not familiar with Outlook in particular but it may require to enable SMTP Auth for your mailbox.

        If that still doesn’t work for you, please open a support ticket providing the pipeline information.

  • deepak_shaw's avatar
    deepak_shaw
    Contributor
    4 years ago

    @siwadon
    Error messgae: Reason: [{ruuid=4b9b8df5-d4bf-43b3-a1f2-079e7a4c965e, label=Email Sender, failure=Failed to send email message, reason=Failed to send email message: Could not connect to SMTP host: smtp.office365.com, port: 25, resolution=Please check for valid properties.}]