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sandeep_manda's avatar
sandeep_manda
New Contributor
5 years ago

Error while trying to Upgrade Java 8 to Java 11

Hi,
We are working on Upgrading the Groundplex nodes from Java 8 to Java 11, I am following the steps mentioned in the below link

https://docs-snaplogic.atlassian.net/wiki/spaces/SD/pages/850067457/Configuring+the+Java+Version+on+your+Groundplex#ConfiguringtheJavaVersiononyourGroundplex-UpgradeProcess

But when I run the following command the I am getting this error
sudo dpkg -i snaplogic-snaplex.deb
dpkg: error processing archive snaplogic-snaplex.deb (–install):
** cannot access archive: No such file or directory**
Errors were encountered while processing:
** snaplogic-snaplex.deb**

Can someone please help me out with this.

Thanks,
Sandeep.

upgrades

5 Replies

  • SatyaK's avatar
    SatyaK
    Employee
    5 years ago

    @sandeep_manda, you should give the name of the downloaded file.
    Ex: sudo dpkg -i snaplogic-sidekick-4.main-8600-x86_64.deb

  • sandeep_manda's avatar
    sandeep_manda
    New Contributor
    5 years ago

    Hi @SatyaK, I have downloaded the deb file from the Shared/Snaplexes/Downloads onto my linux server and then ran the command
    sudo dpkg -i snaplogic-sidekick-4.main-8600-x86_64.deb

    and got the below error:
    (Reading database … 831619 files and directories currently installed.)
    Preparing to unpack snaplogic-sidekick-4.main-8600-x86_64.deb …
    Unpacking snaplogic-sidekick (4.main-8600) over (4.master-4403) …
    dpkg: dependency problems prevent configuration of snaplogic-sidekick:
    snaplogic-sidekick depends on fontconfig; however:
    Package fontconfig is not installed.

    dpkg: error processing package snaplogic-sidekick (–install):
    dependency problems - leaving unconfigured
    Errors were encountered while processing:
    snaplogic-sidekick

    I also ran the below command using the deb file which was already on my Linux server (which was copied there back in 2018)
    sudo dpkg -i ./snaplogic-sidekick-4.master-4403-x86_64_v4.deb

    Then I got a message saying ‘Sidekick successfully installed’
    (Reading database … 831978 files and directories currently installed.)
    Preparing to unpack …/snaplogic-sidekick-4.master-4403-x86_64_v4.deb …
    Unpacking snaplogic-sidekick (4.master-4403) over (4.main-8600) …
    dpkg: warning: unable to delete old directory ‘/opt/snaplogic/etc’: Directory not empty
    Setting up snaplogic-sidekick (4.master-4403) …

    SnapLogic Sidekick successfully installed.

    But when I look inside the /opt/snaplogic/pkgs/ folder I only see jre1.8.0_162 . I was hoping to see Java 11 in there too

    Can we please get on a call if its easier to debug this issue?

    • SatyaK's avatar
      SatyaK
      Employee
      5 years ago

      The latest package is looking for fontconfig dependency. If you are using OpenJDK 11 in the Snaplex on which you want to execute Excel Formatter Snaps, you must install Fontconfig on the Snaplex. Otherwise, the Snap displays an error. Please install fontconfig and then proceed to install new deb file.

      To install Fontconfig, run the following command:

      • On Ubuntu/Debian deb based systems:
        apt install fontconfig
      • On Fedora/CentOS rpm based systems:
        yum install fontconfig
  • sandeep_manda's avatar
    sandeep_manda
    New Contributor
    5 years ago

    Hi @SatyaK, after installing fontconfig I was successfully able to install snaplogic-sidekick-4.main-8600-x86_64.deb
    After the installation when I look in /opt/snaplogic/pkgs/ folder I now see both jdk-11.0.8+10-jre & jre1.8.0_202
    But when I run the command java -version , I do not see jdk 11 in the list.

    So, I am not totally sure if my upgrade to Java 11 was successful or not. Can you please let me know if I missed any steps?