Forum Discussion
akidave
7 years agoEmployee
If running a Groundplex on Windows, it needs to be installed as a Windows service to avoid the application becoming inactive, see
https://docs-snaplogic.atlassian.net/wiki/spaces/SD/pages/1439002/Snaplex+Installation+on+Windows#SnaplexInstallationonWindows-StartingaSnaplexasaService
If it is already a Service, then there must be something else wrong. Please file a support ticket attaching the logs