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avinashpatil's avatar
avinashpatil
New Contributor
5 years ago
Solved

JMS Active MQ - Failed to validate account

Hello Friends, Need a help configuring JMS ActiveMQ account. After trying multiple configuration settings still not able to validate account. Please suggest solution. Find the attached configur...
  • mbowen's avatar
    mbowen
    5 years ago

    Ok. There are limitations with a trial account. A Groundplex isn’t available, which means to access your Active MQ instance, your machine needs to be accessible over the Internet!

    A Groundplex is a plex that is customer-managed, and so you could install other software on it, such as Active MQ. The Groundplex can be an on-premise instance or cloud-based instance. Cloudplexes, by contrast, are cloud-based and managed by SnapLogic.

    It sounds like your experimenting with Active MQ. Many of the cloud providers allow you to spin up this service. I think Amazon’s MQ wraps Apache Active MQ.

    I don’t want this to tarnish your impression of SnapLogic, because we really do have a big offering. I didn’t realize you were on a trial account.

avinashpatil's avatar
avinashpatil
New Contributor
5 years ago

Thanks for update, I have already tried with replacing machine name with IP address/localhost/127.0.0.1 but its throwing same exception. Yes, I am trying on Window 10.
As suggested, I have tried DNS mapping option but it did not work.

mbowen's avatar
mbowen
Employee
5 years ago

Bummer. Definitely something to do with name resolution. If broker was down, or or port invalid, you would get a ConnectionException. Similarly, a SocketException would be raised if bad ip.

I’m able to reproduce locally if I use an invalid hostname. A valid hostname successfully validates (Linux).

You may want to file a support ticket. We have a lot of in-house expertise with Windows, just I don’t.

  • mbowen's avatar
    mbowen
    Employee
    5 years ago

    Hi Avinash:

    Another thing to note is the IP address in your tcp connection test is a private non-routable address. I’m not sure of your SnapLogic configuration, but the Snaplex needs to be able to talk to this Active MQ broker. So, maybe that’s the issue. It looks like you ran the test on the same machine which isn’t a snaplex.

    • avinashpatil's avatar
      avinashpatil
      New Contributor
      5 years ago

      Oh Yes, Good point. Yes, I have run the pipeline on Snaplex and on the same machine as the installed JMS instance. Do I need to whitelist my local machine IP address within SnapLogic Cloud ?

      • mbowen's avatar
        mbowen
        Employee
        5 years ago

        The Snaplex will need to be able to access the host and port for wherever the Active MQ broker is running. I’m not sure of the level of access you have to your SnapLogic environment. There likely needs to be some additional configuration to access your machine, assuming it is accessible. I can try to help though!