Forum Discussion

debra_paponette's avatar
debra_paponette
New Contributor
7 years ago

Ultra task not responding in Postman

Hi all, I am new to the snaplogic community. I am working with an ultra tasks tutorial “Creating and Managing Ultra Task” from snaplogic’s learning path. The feed master is set up on the cloud and ...
debra_paponette's avatar
debra_paponette
New Contributor
7 years ago

Hello,

I am not sure what you are referring to. I am using the Ultra run policy for the task. The Cloud snaplex has been setup and managed by snaplogic. Therefore access to view or edit the Load Balancer url or any other properties in relation to the could plex is denied.

screenshot of postman error

Cloud details

shankarrao2's avatar
shankarrao2
Employee
7 years ago

Can you please approach Support or TAM to get the load balance URL, It means will have an entry in Ultra load balancer box. which will allow you to trigger from external client.

  • debra_paponette's avatar
    debra_paponette
    New Contributor
    7 years ago

    Thank you for the assistance will do

  • ctlarson's avatar
    ctlarson
    New Contributor II
    6 years ago

    Hi, I believe I am experiencing the same issue. Could you tell me what TAM means? or could you explain how I can contact support about getting a URL in my ultra load balancer box?

    Thanks,
    Chris