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clarrivey's avatar
clarrivey
New Contributor
4 years ago

Sftp fingerprint

We have experienced this problem before, but, unfortunately, I don’t remember how we resolved it. I am trying to sftp a file and I am getting the following error:
Error Fingerprint[0] = efp:java.io.GjmU0h9N
How do I go about establishing an sftp so that I can create the fingerprint when I do not have direct access to the SnapLogic servers???

2 Replies

  • The error fingerprint is generated from the error stack trace for internal use. It doesn’t indicate that you would need to create a key or fingerprint for your SFTP connection.

    Can you please provide other error messages or screenshot?

    • clarrivey's avatar
      clarrivey
      New Contributor

      I’m thinking that it has to do with certain ip addresses needing to be whitelisted - and I am currently waiting to hear back that this has been done so that I can try again.