Forum Discussion

christwr's avatar
christwr
Contributor III
6 years ago

BOX Account - Auto Refresh Token Not Always Refreshing Frequently Enough

Curious if anyone else has issues with BOX Account not automatically refreshing the token frequently enough, resulting in processes failing because of the expired token? From Manager → Activity Log...
christwr's avatar
christwr
Contributor III
6 years ago

Yes, when our pipelines fail because of the token on the BOX account not being refreshed quickly enough and expiring, we get “The API returned an error code: 401. Verify that the Box account is valid”

  • Satyanarayana's avatar
    Satyanarayana
    New Contributor II
    6 years ago

    We are facing the same issue and we have raised this with Snaplogic Support. Awaiting for their reply.