Forum Discussion

Alix's avatar
Alix
New Contributor
4 years ago

NetSuite always trowing an error even if the bill is created successfully

I’m facing an issue with the netsuite create snap. The flow is creating a new bill in netsuite, however the job always returns the below error saying that the reference number is a duplicate even if ...
mbowen's avatar
mbowen
Employee
4 years ago

Hi @Alix :

This might require a bit more investigation. The stack trace is helpful, but the error message is from Netsuite. The message indicates a duplicate reference number for the vendor, but you recognize this and it appears you have tried many such numbers.

I’m less familiar with Netsuite setup, so not sure if this can be fixed there.

I would suggest logging a support ticket. We have many folks who are well versed in Netsuite. You can copy and paste this message into the ticket.

  • Alix's avatar
    Alix
    New Contributor
    4 years ago

    Thank you @mbowen , actually it was an error from NetSuite. There is an script within NetSuite causing this behavior. Thanks for your help.