API call fails to complete in child pipeline

Hello,

I am trying to run a parent-child pipeline using the pipeline execute snap. Lately, I have been getting the error mentioned below in one of the child pipeline instances. The other child pipeline instances complete successfully. This specific child pipeline gets stuck on a SOAP API call snap and fails to execute after a certain point.
I have set the pool_size to 2 and I have attached the pipeline screenshot below for reference. Any help with this would be great,

Thanks,
Amol.

Image:

Error:
Error Fingerprint[0] = efp:org.apache.http.nio.reactor.ssl.ILTIC8kB

Create Ship_To Account Site using MergeAccount API Call[59096c3159ee132472e56af6_e12abffe-658a-4436-b079-ab3d4a8a83bc – e7e1f878-ebe6-4d5d-98d2-05d4aad340ea]
**com.snaplogic.cc.snap.common.ThreadDetails: prio=4 Id=1937409 BLOCKED on org.apache.http.nio.reactor.ssl.SSLIOSession@7bdd8c3a owned by "I/O dispatcher 2755" Id=1937424** at org.apache.http.nio.reactor.ssl.SSLIOSession.setEvent(SSLIOSession.java:530) - blocked on org.apache.http.nio.reactor.ssl.SSLIOSession@7bdd8c3a at org.apache.http.impl.nio.NHttpConnectionBase.requestInput(NHttpConnectionBase.java:230) at org.apache.cxf.transport.http.asyncclient.SharedInputBuffer.waitForData(SharedInputBuffer.java:190) at org.apache.cxf.transport.http.asyncclient.SharedInputBuffer.read(SharedInputBuffer.java:266) at org.apache.cxf.transport.http.asyncclient.AsyncHTTPConduit$AsyncWrappedOutputStream$6.read(AsyncHTTPConduit.java:613) at com.ctc.wstx.io.BaseReader.readBytes(BaseReader.java:155) at com.ctc.wstx.io.UTF8Reader.loadMore(UTF8Reader.java:368) at com.ctc.wstx.io.UTF8Reader.read(UTF8Reader.java:111) ... at org.apache.http.nio.reactor.ssl.SSLIOSession.setEvent(SSLIOSession.java:530) at org.apache.http.impl.nio.NHttpConnectionBase.requestInput(NHttpConnectionBase.java:230) at org.apache.cxf.transport.http.asyncclient.SharedInputBuffer.waitForData(SharedInputBuffer.java:190) at org.apache.cxf.transport.http.asyncclient.SharedInputBuffer.read(SharedInputBuffer.java:266) at org.apache.cxf.transport.http.asyncclient.AsyncHTTPConduit$AsyncWrappedOutputStream$6.read(AsyncHTTPConduit.java:613) at com.ctc.wstx.io.BaseReader.readBytes(BaseReader.java:155) at com.ctc.wstx.io.UTF8Reader.loadMore(UTF8Reader.java:368) at com.ctc.wstx.io.UTF8Reader.read(UTF8Reader.java:111) at com.ctc.wstx.io.MergedReader.read(MergedReader.java:105) at com.ctc.wstx.io.ReaderSource.readInto(ReaderSource.java:87) at com.ctc.wstx.io.BranchingReaderSource.readInto(BranchingReaderSource.java:57) at com.ctc.wstx.sr.StreamScanner.loadMore(StreamScanner.java:991) at com.ctc.wstx.sr.BasicStreamReader.readTextSecondary(BasicStreamReader.java:4647) at com.ctc.wstx.sr.BasicStreamReader.finishToken(BasicStreamReader.java:3721) at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3675) at com.ctc.wstx.sr.BasicStreamReader.getText(BasicStreamReader.java:858) at org.apache.cxf.staxutils.StaxUtils.copy(StaxUtils.java:748) at org.apache.cxf.binding.soap.saaj.SAAJInInterceptor.handleMessage(SAAJInInterceptor.java:237) at org.apache.cxf.binding.soap.saaj.SAAJInInterceptor.handleMessage(SAAJInInterceptor.java:81) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:272) at org.apache.cxf.endpoint.ClientImpl.onMessage(ClientImpl.java:849) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponseInternal(HTTPConduit.java:1642) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.handleResponse(HTTPConduit.java:1520) at org.apache.cxf.transport.http.HTTPConduit$WrappedOutputStream.close(HTTPConduit.java:1317) at org.apache.cxf.transport.http.asyncclient.AsyncHTTPConduit$AsyncWrappedOutputStream.close(AsyncHTTPConduit.java:385) at org.apache.cxf.io.CacheAndWriteOutputStream.postClose(CacheAndWriteOutputStream.java:56) at org.apache.cxf.io.CachedOutputStream.close(CachedOutputStream.java:223) at org.apache.cxf.io.CacheAndWriteOutputStream.postClose(CacheAndWriteOutputStream.java:56) at org.apache.cxf.io.CachedOutputStream.close(CachedOutputStream.java:223) at org.apache.cxf.transport.AbstractConduit.close(AbstractConduit.java:56) at org.apache.cxf.transport.http.HTTPConduit.close(HTTPConduit.java:632) at org.apache.cxf.interceptor.MessageSenderInterceptor$MessageSenderEndingInterceptor.handleMessage(MessageSenderInterceptor.java:62) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:272) at org.apache.cxf.endpoint.ClientImpl.doInvoke(ClientImpl.java:572) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:481) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:382) at org.apache.cxf.endpoint.ClientImpl.invoke(ClientImpl.java:335) at org.apache.cxf.endpoint.ClientImpl.invokeWrapped(ClientImpl.java:370) at org.apache.cxf.jaxws.DispatchImpl.invoke(DispatchImpl.java:327) at org.apache.cxf.jaxws.DispatchImpl.invoke(DispatchImpl.java:246) at com.snaplogic.snap.api.soap.InvocationServiceImpl.execCall(InvocationServiceImpl.java:389) at com.snaplogic.snap.api.soap.InvocationServiceImpl.call(InvocationServiceImpl.java:323) at com.snaplogic.snap.api.soap.SoapExecutor.soapExecuteAndProcessResponse(SoapExecutor.java:348) at com.snaplogic.snap.api.soap.SoapExecutor.lambda$executeCXF$0(SoapExecutor.java:227) at com.snaplogic.snap.api.soap.SoapExecutor$Lambda$739/0x0000000801a0d040.call(Unknown Source) at com.github.rholder.retry.AttemptTimeLimiters$NoAttemptTimeLimit.call(AttemptTimeLimiters.java:78) at com.github.rholder.retry.Retryer.call(Retryer.java:160) at com.snaplogic.snap.api.soap.SoapExecutor.executeCXF(SoapExecutor.java:261) at com.snaplogic.snap.api.soap.SoapExecutor.execute(SoapExecutor.java:206) at com.snaplogic.snaps.soap.SoapExecute.invokeSoapRequest(SoapExecute.java:917) at com.snaplogic.snaps.soap.SoapExecute.process(SoapExecute.java:818) at com.snaplogic.snap.api.ExecutionUtil.process(ExecutionUtil.java:106) at com.snaplogic.snap.api.ExecutionUtil.executeForDocument(ExecutionUtil.java:118) at com.snaplogic.snap.api.ExecutionUtil.execute(ExecutionUtil.java:81) at com.snaplogic.snap.api.SimpleSnap.execute(SimpleSnap.java:70) at com.snaplogic.cc.snap.common.SnapRunnableImpl.executeSnap(SnapRunnableImpl.java:768) at com.snaplogic.cc.snap.common.SnapRunnableImpl.execute(SnapRunnableImpl.java:550) at com.snaplogic.cc.snap.common.SnapRunnableImpl.doRun(SnapRunnableImpl.java:834) at com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:400) at com.snaplogic.cc.snap.common.SnapRunnableImpl.call(SnapRunnableImpl.java:116) at java.base@11.0.7/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base@11.0.7/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515) at java.base@11.0.7/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base@11.0.7/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base@11.0.7/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at java.base@11.0.7/java.lang.Thread.run(Thread.java:834)

@dmiller @tlikarish
Can one of you help me with this or redirect it to someone who can?
Thanks!

Has anything changed in your environment? Updated any Snaps or Java libraries?

I’m asking our Dev Team, but if it’s something that was working but has stopped, you may need to go through Support.

Hi wani-amol,

Have you tried updating the Soap library to Apache HttpComponent?

Hey alchemiz,

Thanks for the reply. When we reverted back to the previous SOAP snap pack, it seems to have resolved the issue. I’ll keep your option in mind if it happens again.

Amol.

@alchemiz, We hit that error again. I tried your solution and it worked like magic! Thanks a ton for the suggestion! :slight_smile:

Good to know