Can NOT re-set my password and Can not open the Manager page

Is there anyway to get support besides the support@snaplogic.com email?

I forget the password of my snaplogic account, tried to re-set it but did not get any email after 30 mins. I also tried to send email to support@snaplogic.com last Friday, but have not got any reply until now.

For now, I am using SSO login to do the development, what’s worse, my ‘Manager’ page can not be opened since Monday, is anyway meet this kind of issue before?