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Can NOT re-set my password and Can not open the Manager page

Dai9210
New Contributor II

Is there anyway to get support besides the support@snaplogic.com email?

I forget the password of my snaplogic account, tried to re-set it but did not get any email after 30 mins. I also tried to send email to support@snaplogic.com last Friday, but have not got any reply until now.

For now, I am using SSO login to do the development, whatโ€™s worse, my โ€˜Managerโ€™ page can not be opened since Monday, is anyway meet this kind of issue before?

2 REPLIES 2

bojanvelevski
Valued Contributor

Check the spam directory of your email, sometimes the emails are moved there.

I checked, but still got nothing.
For the [Manager page], I can open it after I clear cache for browser.