Get Token API Post method Failing

I am have a snap that makes a POST API call to get token an a 2nd snap that uses the token to make another api call to get data. When I execute the pipeline there are no visible errors untill I look at the Pipeline statistics where an error is displayed as follows:com.snaplogic.snap.api.SnapDataException: Failed to execute HTTP request. Reason: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to
find valid certification path to requested target
Resolution: Please check the Snap properties.

This seems like a certificate issue. I recently had a similar issue with a proxy server which
had a self-signed certificate. I had to import its cert into my Java truststore ($JAVA_HOME/lib/security/cacerts) using keytool. Can you share a bit more information.

We are using snaplogic Cloudplex to make the calls to customer api. So do we need to verify the certificate on the Cloudplex server?

Eva Rodriguez

Can you tell me the snap pack that is raising this exception? I assume the customer API is an SSL endpoint. Maybe endpoint certificate isn’t trusted, and needs to be added to cloudplex’s trust store – not sure. I was working with groundplex, and need to understand the demarcation of responsibility with our cloudplexes. I suppose I should know, but don’t, so will find out :slight_smile:

We are using the Rest Post snap

The customer API endpoint may be behind a self-signed certificate. The REST Snap Pack supports providing a Trust Store where the self-signed cert can be trusted; in this case, the cloudplex doesn’t need to be updated. You should create a Support ticket to resolve this.

What is strange is that I can connect and retrieve data making the call using postman

I’m not that familiar with Postman. Is SSL Certificate Verification enabled?

Any HTTP header key-value pairs not defined in the REST Post that should be?

@dmiller No all header key-value pairs are defined. We have other pipelines set up the same way that is succeeding. The difference between them and this one is the base url. I am able to access the endpoint using other API Testing tools.