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NetSuite Update Invalid Account

anilv
New Contributor II

‎11-04-2019 01:41 AM

Hi all,
we are facing the below error when the Netsuite Update
please help me on this,

NetSuite Update
Invalid account

Resolution:
Please provide valid input data

Reason:
HTTP response ‘503: Service Unavailable’ when communicating with https://xxxxxx.netsuite.com/services/NetSuitePort_xxxxxxxx

please any idea on this help me,

thanks
Anil

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16 REPLIES 16

ptaylor
Employee
Employee

‎11-04-2019 09:31 AM

Please share more details of your account configuration, such as a screenshot of the account settings, as well as the version of the NetSuite snap pack you’re using.

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anilv
New Contributor II

‎11-04-2019 09:12 PM

Hi ptaylor,

where we will see the versions of the Netsuite Pack,
below is the screenshot of Netsuite Account,

please help me on this.

image

Thanks,
Anil

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RogerSramkoski
Employee
Employee
In response to anilv

‎11-05-2019 04:10 AM

Hello Anil,

You can find the version of the NetSuite snap pack on the Info tab of the snap or the account. For example, your screenshot shows the Settings tab of the snap with the Info tab to the right.

Roger

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ptaylor
Employee
Employee

‎11-05-2019 08:48 AM

You blocked the value you’re using for Custom WSDL URL Domain. Are you using the default value, webservices.netsuite.com? If not, try changing it back to that.

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