NetSuite Update Invalid Account

Hi all,
we are facing the below error when the Netsuite Update
please help me on this,

NetSuite Update
Invalid account

Resolution:
Please provide valid input data

Reason:
HTTP response ‘503: Service Unavailable’ when communicating with https://xxxxxx.netsuite.com/services/NetSuitePort_xxxxxxxx

please any idea on this help me,

thanks
Anil

Please share more details of your account configuration, such as a screenshot of the account settings, as well as the version of the NetSuite snap pack you’re using.

Hi ptaylor,

where we will see the versions of the Netsuite Pack,
below is the screenshot of Netsuite Account,

please help me on this.

Thanks,
Anil

Hello Anil,

You can find the version of the NetSuite snap pack on the Info tab of the snap or the account. For example, your screenshot shows the Settings tab of the snap with the Info tab to the right.

Roger

You blocked the value you’re using for Custom WSDL URL Domain. Are you using the default value, webservices.netsuite.com? If not, try changing it back to that.

Hi ptaylor,

Yes, We are using the default value

image

Thanks,
kullayappa.

Thanks. Which version of the NetSuite snap pack are you using? Also, please share the full error message without modifying the WSDL URL.

Hi ptaylor,thanks for reply,
We are using latest version of netsuite snap pack,below is the screenshot of netsuite account,
image

thanks
Anil

Please tell us the version number from the FQID field in the Info tab of the account:

The latest version is snapsmrc528.

And again, “please share the full error message without modifying the WSDL URL.”

we are using snapsmrc528 version ,please find below image,

Thanks. Please share the unedited / unobscured error message, please.

This is the error message,

The state of pipeline has changed to Failed.

NetSuite Update
Invalid account

Resolution:
Please provide valid input data

Reason:
HTTP response ‘503: Service Unavailable’ when communicating with https://webservices.netsuite.com/services/NetSuitePort_2018_2

thanks,
anil

It looks like you are trying different WSDL versions. Your first screen shot shows Year = 2019, Release = 1. Your second shows Year = 2019, Release = 2. Your last error message indicates that you changed it again to Year = 2018, Release = 2. Are you just trying different versions to see if one will work? Does it ever work, or does it fail consistently?

Can you please open the Pipeline Execution Statistics after you run or validate the pipeline, copy the full stack trace from that view and paste it here?

What happens when you click the Validate button on the account itself, rather than running the pipeline using the account?

When we validate the account we are getting Account Validation Successful,then after execution pipeline we are getting error,below is the screen shot.

NetSuite Update
Invalid account

Resolution:
Please provide valid input data

Reason:
HTTP response ‘503: Service Unavailable’ when communicating with https://webservices.netsuite.com/services/NetSuitePort_2019_1