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winosky's avatar
winosky
New Contributor III
3 years ago
Solved

Snowflake jdbc CLIENT_SESSION_KEEP_ALIVE

When creating a Snowflake account, is it possible to confirm the value for property CLIENT_SESSION_KEEP_ALIVE?
Recently ran into an issue where we receive the following error after 4 hours has passed
“Authentication token has expired. The user must authenticate again.”

  • Found out from support that it’s done within the account url properties.
    The default must have been false.

1 Reply

    • dmiller's avatar
      dmiller
      Former Employee

      I defer to the developers on this one. I avoid Validate and Execute.

    • ptaylor's avatar
      ptaylor
      Employee

      Sorry, I’m finding this a very confusing post.

      Is that related to the paragraph before it or the one after it? I’m not seeing anything else about joins.

      What do you mean by “going blank”? What’s supplying that data?

      We need more context to make sense of this. What’s a brand new record? From where? It sounds like you might want to change the snap that updates Salesforce to Execute only so that validation doesn’t perform updates that you only want to happen during execution.

      Please use “validate” and “execute”, not “compile” and “run”. There’s nothing in SnapLogic that’s really equivalent to “compiling” so that’s a confusing term.

      • darshthakkar's avatar
        darshthakkar
        Valued Contributor

        Sincere apologies @ptaylor for the confusion. How I understand the 3 buttons on snapLogic is as below:

        1. Validating a pipeline: Compile time
        2. Executing a pipeline: Run time
        3. Saving a pipeline with the last snap having snap execution as “Validate & Execute”: Compile time

        I will not use Compile and Run time to avoid confusion henceforth. Let me explain again what the issue is and what I’m trying to achieve.

        Upstream system: Snowflake
        Downstream system: Salesforce

        Issue: Data is different in output preview of a snap when the pipeline is saved or validated. I did a sanity test and the ID record (i.e. col A) that should have some data (i.e. in col H) is coming as “Null” values. This data that I’m expecting is coming from Joins though.

        The above behavior is not the same when the pipeline is executed. With execution in place, the data comes as expected.

        Definition of brand new records: With the help of Inner Join, I’m considering IDs from snowflake that are not in Salesforce and I’m ingesting those NEW records to Salesforce with this pipeline.

        Salesforce Create and Salesforce Update doesn’t work efficiently (from what I’ve observed) so I’ve been using Salesforce Upsert for this operation.

        The concerning piece is that, the last snap of my pipeline is a Salesforce Upsert with snap execution as “Validate & Execute”; whenever I make some minute changes and save my pipeline, those changes flow to downstream system (i.e. Salesforce) and that’s an expected behavior however with Saving/Validating pipeline, the data is NOT consistent for the joins (as explained before) and this inserts the records (if new record) or updates the record (if existing record) as we are using an Upsert.

        When the pipeline is executed, the same record won’t be inserted as it’s no longer a NEW record and it won’t be updated too as that record hasn’t received any update from the upstream systems. This is basically the data snapLogic should have calculated during saving/validating pipeline but it wasn’t able to!

        What I’m trying to achieve: Consistent data flow from Snowflake to Salesforce (with the help of Joins as those would be needed anyhow)

        Happy to clarify further questions if any!

        Solution: For now, I’ve already changed my Salesforce Upsert snap’s settings to “Execute ONLY” so that even when I save/validate my pipeline, those updates don’t flow downstream. I would have expected joins to work in all the different scenarios like save/validate/execute. Is this a limitation of the tool or am I doing something wrong over here? I wouldn’t be surprised if I’m missing a crucial step, I’m still learning snapLogic so by all means, feel free to give me right directions (I wouldn’t be offended).

        Apologies again for the confusion and looking forward to your thoughts on this one.

        Best Regards,
        Darsh