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Salesforce Bulk update snap is not updating nulls back

Prasa
New Contributor II

โ€Ž05-09-2023 11:15 AM

I am using Salesforce Bulkupdate snap. I have a field x where the initial value is 10 and in source input for same field I have value as null. When I try to update via Salesforce Bulk update snap- the snap is not handling null and not updating the original value 10 to null (empty) .

I tried with Salesforce update snap with โ€œNull Setting with Bulk APIโ€ checkbox enabled, and I see the value is getting updated from original value 10 to null (empty)

Is there any setting or solution in Salesforce Bulk update snap to handle null?

Note:- We are using Class FQID

com-snaplogic-snaps-salesforce-bulkupdate_1-432patches20393 where The Display null or empty values as null checkbox is present.
With or without checkbox, nulls are not handling in Bulk update snap.

Please suggest

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2 REPLIES 2

muskaanb
Employee
Employee

โ€Ž05-11-2023 06:42 AM

Hi Prasa, this seems to be a bug, we may resolve it soon.

kamalpinna
New Contributor
In response to muskaanb

โ€Ž05-11-2023 02:56 PM

Hi muskaan,

We are in mid of UAT and discovered this issue, Currently, we are blocked in using โ€œSalesforce Bulk updateโ€ and as a fallback we may use โ€œSalesforce updateโ€ to move forward.
Really appreciate, if we have tentative timelines in addressing the issue.

-Kamal