Snaplogic integration using Netsuite


We are experiencing an intermittent issue with our Netsuite integration.

Error: Unable to parse XML schema information from the given WSDL

Please validate XSD and correct

Premature end of file.

Caused by: org.xml.sax.SAXParseException; systemId:; lineNumber: 1; columnNumber: 1;

I believe this is a issue with the Netsuite instance and the snaplogic is not been able to read the xml schema correctly. As this is issue intermittent therefore I am not sure why it is the root cause.

Thank You,

Any help here.

Which version of the NetSuite snap pack are you using? I recommend upgrading to the latest patch release, netsuite7879, if you haven’t yet. It will likely help with this issue.


We are using snapsmrc523 (default) SnapPack.
Since this integration is already running on PROD, do you think upgrading to the latest patch release i.e. NetSuite 7879 would be an issue.

Thank You,

No. This patch was specifically intended to address the issue you’re getting and has been approved by our QA team. Please give it a try.

Could you please confirm if you are referring to this.

Thank You,

Yes, just make the change shown in your first screenshot.