401 Error using Https in API REST GET call

[debra_paponette]

In house API call that works well in all browsers and postman returns “REST API service endpoint returned error result: status code = 401, reason phrase = Unauthorized, refer to the error_entity field in the error view document for more details” when using the REST snap

The following was tried and the issue persist
-Create account from REST GET similar to what is used to access API from browser (NTLM)
-Trust all certificates settings checked on REST snap
-‘Keep-alive’ connection added to Header settings
-Cookie details added to Header settings

Does anyone have any suggestion to assist in getting this error fixed

[dmiller]

What about if you don’t have Trust all certificates selected?

[debra_paponette]

I have tried the follow combinations all with the same issue

-unchecked ‘Trust all certificates’ and leave headers and follow re-directs
-Check ‘Trust all certificates’ and leave headers and follow re-directs
-unchecked ‘Trust all certificates’ and follow re-directs but leave headers
-unchecked follow re-directs but lchecked ‘Trust all certificates’ and leave headers
-Checked both ‘Trust all certificates’ and follow re-directs but remove header settings

[Supratim]

debra.paponette:

have any suggestion to assist in getting this error fixed

@debra.paponette Did you try from it from groundplex?

[debra_paponette]

HI,

Yes it executes on the groundplex. Its an internally built API (internal to the organization network) that has to be executed on the groundplex

[skatpally]

401 is an Authorization issue. If you can get that working with postman then you can replicate that same with Rest Get Snap.