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Can NOT re-set my password and Can not open the Manager page

Dai9210
New Contributor II

‎04-05-2022 07:26 PM

Is there anyway to get support besides the support@snaplogic.com email?

I forget the password of my snaplogic account, tried to re-set it but did not get any email after 30 mins. I also tried to send email to support@snaplogic.com last Friday, but have not got any reply until now.

For now, I am using SSO login to do the development, what’s worse, my ‘Manager’ page can not be opened since Monday, is anyway meet this kind of issue before?

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2 REPLIES 2

bojanvelevski
Valued Contributor

‎04-05-2022 10:09 PM

Check the spam directory of your email, sometimes the emails are moved there.

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Dai9210
New Contributor II
In response to bojanvelevski

‎04-11-2022 08:31 PM

I checked, but still got nothing.
For the [Manager page], I can open it after I clear cache for browser.

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