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Connecting to shared Mailbox Error

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nabeleon94
New Contributor

‎06-01-2021 01:33 PM

Hello, I am trying to connect to the mailbox and it keep giving me this error. I can connect to the mailbox using outlook without any issues. Any help will be appreciated.
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mbowen
Employee
Employee
In response to nabeleon94

‎06-02-2021 09:55 AM

Authentication failure suggests invalid credentials (email id or password). I assume you have verified these. You mention that you are able to login to this account. Is multi-factor authentication setup for this account? That might cause problems too. Adding the debug property may help.

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nabeleon94
New Contributor
In response to mbowen

‎06-02-2021 10:07 AM

Yes, the issue was multi factor authentication. It is fixed.

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