โ08-11-2020 09:07 AM
Hi.
Yesterday I started getting some problems with our node. In the logs I can see the following error message:
โGroundProxy.java:264โ,โmsgโ:โError connecting to cloud proxy wss://tcp.elastic.snaplogic.com:443/api/1/rest/ccproxy/ws; id 12โ,โexcโ:โjava.util.concurrent.ExecutionException: java.util.concurrent.TimeoutException: No response received after 60\n\tat com.ning.http.client.providers.netty.NettyResponseFuture.get(NettyResponseFuture.java:266)\n\tat com.snaplogic.proxy.ground.GroundProxy.connect(GroundProxy.java:249)\n\tat com.snaplogic.proxy.ground.GroundProxy.run(GroundProxy.java:382)\n\tat java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)\n\tat java.base/java.util.concurrent.FutureTask.run(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)\n\tat java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)\n\tat java.base/java.lang.Thread.run(Unknown Source)\nCaused by: java.util.concurrent.TimeoutException: No response received after 60\n\tat com.ning.http.client.providers.netty.NettyResponseFuture.get(NettyResponseFuture.java:260)\n\tโฆ 7 more\nโ,โprcโ:"pool-36-thread-1
We have verified the proxy configurations, and we cannot solve this issue. The node seems to be up and working but it doesnโt validate neither execute any pipeline.
Do you have any idea of what could be the reason for this error to appear?
Thank you
Solved! Go to Solution.
โ08-11-2020 11:19 AM
There is an open issue with the current 4.22 Snaplex GA version. If the Groundplex is behind a HTTP proxy, the WebSocket connectivity is failing. We will be publishing a Snaplex patch this week with a fix for this issue. Until then, if the Groundplex is behind a proxy, it is recommended to stay on the 4.21 Snaplex version.
โ08-11-2020 11:19 AM
There is an open issue with the current 4.22 Snaplex GA version. If the Groundplex is behind a HTTP proxy, the WebSocket connectivity is failing. We will be publishing a Snaplex patch this week with a fix for this issue. Until then, if the Groundplex is behind a proxy, it is recommended to stay on the 4.21 Snaplex version.
โ08-11-2020 11:50 AM
Thank you so much for your quick response.
โ08-13-2020 04:46 PM
The Snaplex patch master-8042 is available now https://docs-snaplogic.atlassian.net/wiki/spaces/SD/pages/1163395640/August+2020+4.22+Release+Notes#...