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ctlarson's avatar
ctlarson
New Contributor II
7 years ago

Error occured while creating a mount smb:///

I am encountering a error with my file writer snap while trying to write to a file share on a different server. The error is as follows: Error occured while creating a mount smb:///. I dont think ...
error_handling
file-writer
Surendar's avatar
Surendar
Contributor
7 years ago
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Mostly it will be a SMB protocol version issue. Please check the protocol version for your SnapLogic server.

I hope as of SnapLogic support SMB 1.0 protocol version. Also the SMB 2.0 and SMB 3.0 will be coming in further SnapLogic release.for any queries please reach out to SnapLogic support.

Thanks
Suren

ctlarson's avatar
ctlarson
New Contributor II
7 years ago
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Thank you for your reply. Am I able to check the protocol version on the dashboard tab?

Yesterday I was able to get past this error, or so I think, and have no encountered a new error where the SMB protocol is able to find the server share but not the drive or any of the sub folders. My new error is

The path /E/TestFolder/SubFolder/FileName.xml was not found. The server name is not part of the error which makes me think that it is able to reach it but I can reach any file location on that server. Do you think this is still a protocol version issue with SMB?

  • Surendar's avatar
    Surendar
    Contributor
    7 years ago
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    No you can’t able to see the SMB protocol version in Dashboard.

    Alternatively you just can try to list the objects from server using in directory browser snap by providing SMB server address and * as all filter.

    1. smb://(Server host address)
    2. smb://(Server host address)/E$/TestFolder/SubFolder/FileName.xml