Hi @SatyaK, I have downloaded the deb file from the Shared/Snaplexes/Downloads onto my linux server and then ran the command
sudo dpkg -i snaplogic-sidekick-4.main-8600-x86_64.deb
and got the below error:
(Reading database … 831619 files and directories currently installed.)
Preparing to unpack snaplogic-sidekick-4.main-8600-x86_64.deb …
Unpacking snaplogic-sidekick (4.main-8600) over (4.master-4403) …
dpkg: dependency problems prevent configuration of snaplogic-sidekick:
snaplogic-sidekick depends on fontconfig; however:
Package fontconfig is not installed.
dpkg: error processing package snaplogic-sidekick (–install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
snaplogic-sidekick
I also ran the below command using the deb file which was already on my Linux server (which was copied there back in 2018)
sudo dpkg -i ./snaplogic-sidekick-4.master-4403-x86_64_v4.deb
Then I got a message saying ‘Sidekick successfully installed’
(Reading database … 831978 files and directories currently installed.)
Preparing to unpack …/snaplogic-sidekick-4.master-4403-x86_64_v4.deb …
Unpacking snaplogic-sidekick (4.master-4403) over (4.main-8600) …
dpkg: warning: unable to delete old directory ‘/opt/snaplogic/etc’: Directory not empty
Setting up snaplogic-sidekick (4.master-4403) …
SnapLogic Sidekick successfully installed.
But when I look inside the /opt/snaplogic/pkgs/ folder I only see jre1.8.0_162 . I was hoping to see Java 11 in there too
Can we please get on a call if its easier to debug this issue?
The latest package is looking for fontconfig dependency. If you are using OpenJDK 11 in the Snaplex on which you want to execute Excel Formatter Snaps, you must install Fontconfig on the Snaplex. Otherwise, the Snap displays an error. Please install fontconfig and then proceed to install new deb file.
To install Fontconfig, run the following command:
