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Groundplex not running on server Snaplex does not detect it

Julian1
New Contributor

โ€Ž05-20-2021 04:00 PM

Hi I am trying to run an instance of groundplex on a server but I am not able to see the snaplex dectecting the node, I got jcc_error.json and I see this error:

โ€œERRORโ€,โ€œfiโ€:โ€œRequestFilter.java:157โ€,โ€œmsgโ€:โ€œJCC cannot be initialized properly [Error communicating with SLDB: htt ps://elastic.snaplogic.com/api/1/rest/cc/initialize PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]โ€

I ran curl -v h ttps://elastic.snaplogic.com:443 as mentioned in this post but the I got a response indicating it is connected.

jcc_error.txt (19.3 KB)

Someone can help to diagnose what is required to do this work?

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akidave
Employee
Employee

โ€Ž05-20-2021 05:15 PM

Welcome to the SnapLogic community !!

The error looks like the request from the Groundplex to the SnapLogic Control plane is hitting a proxy server which is exposing an unrecognized SSL certificate.

Check the Snaplex properties, whether a proxy server is correctly configured. If no proxy is configured, there might be an implicit proxy on the network. The jcc
diagnostics command can be used to generate a report providing more details about connectivity issues.

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