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High latency in SOAP Execute snap

robertsiqueira
New Contributor

โ€Ž04-10-2019 01:48 PM

Anybody had problems with Soap Execute ? When I use SOAP UI to test a request I get the response in milliseconds, but, when i use a pipeline to make a request using SOAP, I get a response about 3 minutesโ€ฆ Too much timeโ€ฆ Why this latency ?

Tks,

Robert

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4 REPLIES 4

ptaylor
Employee
Employee

โ€Ž04-10-2019 05:29 PM

Yes, 3 minutes is clearly too long, but thatโ€™s quite abnormal. We would need more information to diagnose that.

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robertsiqueira
New Contributor
In response to ptaylor

โ€Ž04-10-2019 05:51 PM

Yes, too longโ€ฆ What kind of information would you like ?

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ptaylor
Employee
Employee

โ€Ž04-11-2019 08:41 AM

We would need enough information to reproduce the issue: the WSDL URL and other snap settings. Although itโ€™s possible that your jcc.log file contains enough information to suggest the cause.

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dmiller
Admin Admin
Admin

โ€Ž04-11-2019 09:19 AM

You may want to contact support to have them attempt to reproduce your issue.


Diane Miller
Community Manager
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