How to access error view document

Normally with our pipelines, if there is an error, we feed the error view document into an email, or a Jira object

We have had a third party create a pipeline recently, and they have not done this
We have had an error over night, and this is telling me to open the error view document, and I found a post online that suggests you can do this from the pipeline, but doesn’t give any details, and I can’t find anything in Snap Logics help, or anything else online

Is this possible?
And how do I do it?

Thanks