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Angel_Villalobo's avatar
Angel_Villalobo
New Contributor II
6 years ago
Solved

Error connecting cloud proxy

Hi. Yesterday I started getting some problems with our node. In the logs I can see the following error message: “GroundProxy.java:264”,“msg”:“Error connecting to cloud proxy wss://tcp.elastic.sna...
  • akidave's avatar
    6 years ago

    There is an open issue with the current 4.22 Snaplex GA version. If the Groundplex is behind a HTTP proxy, the WebSocket connectivity is failing. We will be publishing a Snaplex patch this week with a fix for this issue. Until then, if the Groundplex is behind a proxy, it is recommended to stay on the 4.21 Snaplex version.