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Pipelines failing with read time error on pipeline execute snap

vaidyarm
Contributor

‎12-17-2019 11:43 PM

Hi,

our production pipelines are facing a severe impact after 4.19 upgrade.
we saw lot of pipelines are failing with read timeout error :

image

this kind of error was not observed during 4.18 or previous versions and it started coming very frequently after 4.19 update. our infra setting has not changed recently and still we are getting this issue. we suspect something has been done in 4.19 which is causing this issue. can u let me know the details?

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2 REPLIES 2

christwr
Contributor III

‎12-18-2019 07:08 AM

Probably best to open a ticket with support.

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vaidyarm
Contributor
In response to christwr

‎02-16-2020 02:24 AM

As per the ticket we raised with support, support team has suggested to apply below configuration settings at org level through below API and body
(No issues observed after that but observations still in progress)

https://elastic.snaplogic.com/api/1/rest/admin/snappack/org-dist/XXXXXXXXXXXXXXXXXX

“com.snaplogic.common.NeighborHttpClient.REUSE2”: “false”

can know insights what exactly is this setting does to avoid this issue?

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