JIRA Search to Email Pattern
This pattern queries JIRA for items submitted within the last day (at the time the pipeline is run) and within the specified projects, then sends out an email. It also uses the routing trick described in Performing an Action when there is no data to send an alternate email if nothing was reported. Source: JIRA issue Target: email Snaps used: JIRA Search, Mapper, Sort, Join, Sequence, Router, Email Sender You will need accounts for JIRA and the Email Senders. Set the following pipeline parameters: emailTo: who will receive the email emailFrom: who is sending the email JIRAurl: the url for you instance of JIRA, for example “https://company.atlassian.net” projects: the JIRA projects you want to query as part of the JQL query in the JIRA Search Snap. The query is set up to search multiple projects (for example, “projects in (ABC,DEF,GHI)” ) Refer to JIRA’s Advanced Searching documentation if you wish to change this query. The information sent in the email includes: Key (sent to be a link to the issue in JIRA), Issue Type, Title, Priority, Submitter, Status, and Assignee. Download Pattern - JIRA All Recent Items.slp (17.1 KB)
Creating a ServiceNow Incident from a JIRA Issue
Contributed by @rdharnikota This pipeline gets the details of a specified JIRA issue and creates an incident in ServiceNow. Configuration The first Mapper maps the JIRA issue ID and the issue comments to the ServiceNow incident. Other fields are also manually set in the Mapper. Either update the values or map the fields that you need to carry over. Sources: JIRA issue Targets: ServiceNow incident Snaps used: JIRA Get, Mapper, Router, ServiceNow Insert, ServiceNow Update Downloads Create SNOW Incident from JIRA.slp (8.8 KB)
