Having a presence in Stack Overflow is a good thing for SnapLogic.
I don’t agree with the comment: “We should keep our platform tightly knit so that any information is not available easily outside publicly”.
As long as it is a technical question, Stack Overflow is a good platform to be used and we shouldn’t be discouraging our customers from going there.
As far as the question of monitoring the questions, any person who is knowledgable on the SnapLogic platform can answer the question. If a duplicate question is posted on the community, we can point to the Stack Overflow link and vice versa.