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teja's avatar
teja
New Contributor
5 years ago

Does NS Search Snap call getList action internally?

Hello,

Hope you are doing good.

We are using NS Search, NS Update, NS Get, and NS Upsert Snaps in most of our integrations. We would like to know if any one of the above snaps uses getList action?

When we verify the logs we are always seeing an extra connection or connections were made to NS with the action as “getList” even though we are not explicitly using the NS GetList Snap.

Can someone help me here on why there are extra connections are being made to NS?

Below is the screenshot for reference

We are mostly seeing this extra connectivity along with the Search action.

Let me know if you need more information.

Thanks in advance

8 Replies

  • teja's avatar
    teja
    New Contributor

    Thanks for the detailed explanation, Patrick.

    This is really helpful and my doubts are clear.

    And yes we are using 4 NS snaps in a single pipeline as below

    If I get any questions then I will post here.

    Good day

    Thanks

  • teja's avatar
    teja
    New Contributor

    Hi Patrick,

    Thanks for your response. Yes it is clear now.

    And one more question, does this getList makes n no.of connections to NS for retrieving n no.of custom fields? Because we are seeing 2 extra getList records in the log for one NS search

    Thanks in advance.

    • ptaylor's avatar
      ptaylor
      Employee

      This has me a bit stumped. Are there any other NetSuite snaps in the same pipeline, or in a separate pipeline that might be executing at the same time? Like a NetSuite Create or Update?

      Also, please tell me more about your Search. Is it an advanced search?

      • ptaylor's avatar
        ptaylor
        Employee

        The two rows at the end with getList and otherCustomField are happening after the search. I think those calls are coming from a snap that follows – probably the Update.

        Can I please see a screenshot of your pipeline?

  • Hi Teja,

    We use getList to retrieve metadata about custom fields.

    Hope that helps,
    Patrick