I have a scenario in which I have to fetch user details from service now whenever any new user creates a ticket for a particular application for access.
How to get that user details from Service now through Snaplogic?
Anyone has worked on above scenario then please help.
@Pakhi You can setup a trigger to run the pipeline with GID of user as parameter whenever a new ticket is created.
For the pipeline you can use ServiceNow Query Snap and can query sys_user table with GID supplied as pipeline parameter. This should get you all the details of that particular user.
