How to identify the IP address of a Cloudplex Node?

Question

Following are the steps to be followed whilst trying to identify the IP address of a Cloudplex Node:

Login to https://elastic.snaplogic.com

Go to Dashboard and change the Org to the customer’s org to which their Cloudplex is associated with.
Click on the Cloudplex so it shows the associated nodes and note down their names.
Copy and paste the following link on the same browser instance:

https://elastic.snaplogic.com/api/1/rest/slserver/ccinfo/&lt;&gt;

Example: https://elastic.snaplogic.com/api/1/rest/slserver/ccinfo/Target

Please make sure you have installed a JSON View and JSON Formatter extensions installed for your browser (if Chrome or equivalent if Firefox), prior to executing this step.

Search for the node name in the browser.
Look for a entry called “uri” and the value it has. An example of how it would look like would be http://prodxl-jcc261.fullsail.snaplogic.com:8090

Remove the “http://” and “:8090” from the above string and copy the rest. In this example it would be prodxl-jcc261.fullsail.snaplogic.com

Open a new terminal (or command prompt if Windows) and execute the following command:
ping prodxl-jcc261.fullsail.snaplogic.com

Note that the IP address is returned.

tstack · Answer

You can also check the “external_ips” array, which records all the IPs the control plane has seen for a Snaplex node.

cstewart · Answer

Bear in mind that a cloudplex is an entirely replaceable node.  It may not stick with that IP address.  The upcoming maintenance on the 8th April will have all cloudplex  nodes conform the IPs in the range:  136.179.34.0/25, as advised, all destinations should be updated with that info prior to the  maintenance on that day.

vyasyash · Answer

Hi,
In one of our SL support ticket response we’re asked to whitelist the cloudplex IP. Our organization is not ready to open all the ports. Could you please share the port which are required to be open.
Scenario is for running a pipeline including SAP Snap on CloudPlex.
Immediate help will be highly appreciated.
Best,
Yashu Vyas

ken · Answer

If you already have a Support ticket open on this topic, please continue to use the Support channel to carry this conversation forward. Unless it is a completely tangent topic, branching the conversation out into the Community does not help expedite resolution of the Support ticket. Thank you!

vyasyash · Answer

I understand, the only reason is our admin team &amp; SL support handling the ticket are working in different time zone, so thought of saving some time in case answer is available through community.
We just need the exact port for the cloudplex, for the rest we’ll coordinate with SL support.
Thank you !

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How to identify the IP address of a Cloudplex Node?

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