Forum Discussion

umashankar316's avatar
umashankar316
New Contributor II
7 years ago

Netsuite token based account

Hi All,

Recently netsuite updated to token based, Anyone making use of netsuite token based account to access netsuite.

Thanks,
Umashankar

netsuite

9 Replies

    • umashankar316's avatar
      umashankar316
      New Contributor II
      7 years ago

      Hi Roger,

      I have tried following up with documentation and asked NS team to create required privileges to grant access to snaplogic user and got token credentials.

      I have included all the mandatory elements required for creating account, but unfortunately it’s failed to validate successfully.

      Do we have any options to resolve or any further provisions required by netsuite team to provide for the snaplogic user.

      Thanks,
      Umashankar

      • pavan's avatar
        pavan
        Former Employee
        7 years ago

        Can you provide more details on what error you are seeing here?

  • umashankar316's avatar
    umashankar316
    New Contributor II
    7 years ago

    Hi Mina,

    Thanks for your updates.

    Actually we have to create access token for existing integration user, NS team updated bundle later token account successfully validated.

    Looks like steps for snaplgoic NS token account creation should be updated with proper steps to follow.

    Thanks,
    Umashankar

    • Sombit's avatar
      Sombit
      New Contributor
      6 years ago

      Hi ,

      We have an integration working based on NetSuite Token Based authentication.
      Within the NetSuite Application that NetSuite account has only CONSUMER KEY and CONSUMER SECRET.It does not have an Application ID.

      Recently there was a patch upgrade on NetSuite which forces NetSuite token based accounts
      to be created with Application Id in addition to the normal CONSUMER KEY and CONSUMER SECRET.

      When we validate this NetSuite token based account in Snaplogic we get the following error

      <Failed to validate account: An error occurred while executing the SOAP request Cause: Invalid login attempt.
      (Reason: Invalid login attempt.; Resolution: Please provide valid input data)>

      We believe that prior to the NetSuite patch upgrade when the Application Id was not forcefully created this account validated fine.

      So the question is how to validate the NetSuite Token based account which has an application id

      Thank You,
      Sombit

      • ptaylor's avatar
        ptaylor
        Employee
        6 years ago

        Sombit, I’m unclear on what you’re saying here. Can you please give a link to some documentation about what you’re referring to?

        I implemented our support for NetSuite’s Token Based Authentication in our NetSuite snap pack a few years ago and as far as I know, nothing has changed about our implementation since 2017 and nothing has changed in terms of the NetSuite requirements either. Our implementation has always used an Application ID, Consumer Key and Consumer Secret that are completely hidden from the end user. These values are associated with the “SnapLogic” integration that everyone must import into their NetSuite account and create their tokens against. It has never worked any differently than that. Please review our documentation about how to import the SnapLogic integration record into your account through NetSuite’s SuiteBundle mechanism, and how to create a token against this record. Visit this page and click on the “Know more about generating the Token ID…” link:

        https://docs-snaplogic.atlassian.net/wiki/spaces/SD/pages/1438997/NetSuite+Account