Hey Cbarrett - This appears to be a permissions issue rather than a technical problem with your pipeline. Here's what's likely happening and how to resolve it:
The fact that your colleagues can see the data preview while you cannot strongly suggests this is a user permissions issue. The pipeline validates successfully and shows headers because:
- Headers are typically metadata that can be read with basic permissions
- Data records require additional read permissions to access the actual file content
- Verify that your SnapLogic user account has read permissions to the CSV file you uploaded
- Ask your colleagues to check what permissions they have that you might be missing
- Contact your SnapLogic administrator to review your account permissions
- Ensure you have appropriate access to the project where the CSV file is stored
- You may need Read & Execute permissions at minimum (which translates to ["R", "X"] in API terms)
- Check if the file is in a shared folder that requires specific group permissions
- Confirm the CSV file is properly shared with your account
- If the file is in a secured folder, you may need access to both the file AND the containing folder
- Similar to the Google Sheets example in the search results, folder-level permissions can block access even when file-level permissions exist
- Double-check that your SnapLogic account is properly configured
- Verify you're using the correct authentication method for accessing the file storage
- Contact your SnapLogic administrator to compare your permissions with your colleagues who can see the data
- Check the file's sharing settings in SnapLogic Manager
- Verify your user role - you may need elevated permissions for data preview
- Test with a different file that you know you have full access to
This is a common scenario in enterprise environments where:
- File metadata (headers) can be accessed with basic permissions
- Actual data content requires higher-level read permissions
- Different users have different permission levels based on their roles
The solution typically involves your administrator granting you the appropriate read permissions to the CSV file and its containing directory.
