Create request ticket in ServiceNow when employee in Workday joins

Created by @ckonduru


SnapLogic gets triggered off a new hire in Workday, then SnapLogic will create a request in ServiceNow. SnapLogic creates an empty request in ServiceNow, then SnapLogic/ServiceNow sends email with link to ticket to manager. Manager then fills in the details for the ticket and submits it.

Configuration

Sources: Workday
Targets: ServiceNow
Snaps used: JSON Generator, XML Parser, JSON Formatter, JSON Parser, JSON Splitter, Group By N, Mapper, Workday Read, ServiceNow Insert, Email Sender

Downloads

Workday_To_ServiceNow_NewHire_CreateRequest_Link_To_Manager.slp (24.8 KB)