ContributionsMost RecentMost LikesSolutionsCreate Request Ticket in ServiceNow and Send Email Created by @ckonduru SnapLogic creates an empty request in ServiceNow, then SnapLogic sends an email containing a link to the ticket to manager. The manager then fills in the details for the ticket and submits it. A separate triggered task needs to be created if Active Directory or a designated database is the central place to host all employees. With the additional triggered task, when a new employee is added to Active Directory or a designated database, then SnapLogic will create a request in ServiceNow using this pipeline. Configuration Sources: None, or data sent to a triggered task. Targets: ServiceNow, Email Snaps used: Mapper, ServiceNow Insert, Email Sender Downloads CreateServiceNowEmptyRequest_LinktoManager.slp (6.9 KB) Salesforce Accounts to Workday Organization Created by @ckonduru In this pipeline, a new or updated account in Salesforce will trigger a create or update in a Workday organization. Configuration Sources: Salesforce Account Targets: Workday Organization Snaps used: Salesforce Read, Mapper, Filter, Head, Workday Write Downloads Salesforce_Accounts_To_Workday_Organizations_Company.slp (9.5 KB) Create request ticket in ServiceNow when employee in Workday joins Created by @ckonduru SnapLogic gets triggered off a new hire in Workday, then SnapLogic will create a request in ServiceNow. SnapLogic creates an empty request in ServiceNow, then SnapLogic/ServiceNow sends email with link to ticket to manager. Manager then fills in the details for the ticket and submits it. Configuration Sources: Workday Targets: ServiceNow Snaps used: JSON Generator, XML Parser, JSON Formatter, JSON Parser, JSON Splitter, Group By N, Mapper, Workday Read, ServiceNow Insert, Email Sender Downloads Workday_To_ServiceNow_NewHire_CreateRequest_Link_To_Manager.slp (24.8 KB)