Forum Discussion

dmiller's avatar
dmiller
Former Employee
8 years ago

Marking Threads as Resolved in the Community

We have enabled the option to mark a thread as Resolved.

The limitations are:

  • only the person that started the thread can mark a response as a solution.
  • only one post can be marked as a resolution even if there is more than one way to do something.

To mark something as a resolution, look for the little checkbox icon near the heart icon within the response.

Once selected, the response is marked as the solution.

When viewing the list of topics, a checkmark appears in front of the topic title.

If you marked a post in error, just click on it again or click on another response if that is what you intended to do.