Forum Discussion
It’s clear from your CSV Formatter settings and from the Notepad screenshot that the CSV file is being correctly written with the UTF-8 encoding, exactly as you want. However, it looks like the spreadsheet software you’re trying to open that file with is assuming a different encoding, probably the default Windows encoding, Windows-1252. So instead of just double-clicking the file to open it in the spreadsheet software, try opening the software first and then import the file, specifying the UTF-8 encoding on the import. Here’s an article about how you would do this in one version of Excel:
and another:
Old question, but I fell in the same trap: Excel assumes that CSV files to be encoded in current locale, unless the CSV file starts with the UTF-8 BOM, which is an option available in the CSV Formatter snap:
I reached out to our Kubernetes team. They have some questions:
-
Is cluster enabled on the Snaplex manager Nodes tab? (
enable_k8s_auto_scaling
) -
Could you share your kube-prometheus-stack’s
custom_values.yaml
and prometheus-adapter’scustom_values.yaml
files ? (please mask any sensitive data in these files) -
What cloud provider are you using? AWS EKS?
Another route is to create a support ticket where you’ll probably feel more comfortable sharing your configuration. However, maybe we can solve this with just a little more information. 🙂
- Igor_Bozhinovsk4 years agoNew Contributor III
Hi @mbowen,
The cluster is enabled on the Snaplex manager Nodes tab:
Here is the file for the prometheus-kube-stack i’ve attached it as txt because i wasn’t able to attach as yaml file, i am using same values from the documentation:
custom_values.txt (1.4 KB)
Here is the file for the prometheus-adapter attached as txt, i am also using the same values from the documentation:
adapter_custom_values.txt (583 Bytes)
Additionally as cloud provider i am using Azure , AKS cluster.
My colleague also has the same problem , is using AWS EKS as cloud provider and the custom metrics aren’t appearing also.
Additionally the Snaplogic chart for Grafana that is avalible on the SnapLogic Snaplex Dashboard v202206 | Grafana Labs seems to be outdated, it would be nice if it could be updated to scale with the latest version of kubernetes.
-
- AnetaTrajkovska4 years agoNew Contributor
Hello @mbowen and @Igor_Bozhinovski ,
I`m having the same problem on AWS EKS cluster with the custom metrics API, using the same configuration files as above.
Also I`m getting empty response in the resources field, the custom metrics are not registered in the custom API.
@Igor_Bozhinovski @AnetaTrajkovska
Thank you for the information. I’ve passed information along to our K8 team.Could you please create a support ticket to resolve this issue ? You can copy and paste what you’ve provided here. I’m sorry to have to ask you to do this, but with the holidays, absences, etc… I’m afraid the response time here may be delayed. Logging a support ticket will ensure traction on this issue.
Happy Holidays!
- Igor_Bozhinovsk4 years agoNew Contributor III
I’ve created a support ticket to resolve this issue, in the meantime if you get any response could you please provide it here also ?
Happy Holidays to you too !
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