ServiceNow to Slack, Incident Details
Created by @tlui This pipeline is configured as a triggered pipeline with which a single ServiceNow number may be passed in. The details of that ServiceNow incident are then posted to Slack. Configuration Prerequisite : Setup Slack Webhooks - Sending messages using Incoming Webhooks | Slack This pattern was created using ServiceNow London Version. The ServiceNow Query may be enhanced for customization and the routers can be reconfigured per customer use case. Sources : ServiceNow tickets Targets : Slack message Snaps used : ServiceNow Query, Mapper, Group by N, REST Post Downloads ServiceNow to Slack, Incident Details.slp (9.5 KB)ServiceNow to Slack, 10 Recent Requested Approvals
Created by @tlui This pipeline takes all ServiceNow approvals and takes the 10 most recent approvals in “requested” state to then send to Slack. Configuration Prerequisite : Setup Slack Webhooks - Sending messages using Incoming Webhooks | Slack This pattern was created using ServiceNow London Version. The ServiceNow Query may be enhanced for customization and the routers can be reconfigured per customer use case. Sources : ServiceNow tickets Targets : Slack message Snaps used : ServiceNow Query, Router, Mapper, Sort, Head, Group by N, REST Post Downloads ServiceNow to Slack, 10 Recent Requested Approvals.slp (13.2 KB)ServiceNow to Slack, 10 Recent High Priority Open Incidents
Created by @tlui This pipeline takes ServiceNow incidents from the past 5 months and will filter for Open and Critical items. It will then take the most recent 10 items and post to Slack. Configuration Prerequisite : Setup Slack Webhooks - Sending messages using Incoming Webhooks | Slack This pattern was created using ServiceNow London Version. The ServiceNow Query may be enhanced for customization and the routers can be reconfigured per customer use case. Sources : ServiceNow tickets Targets : Slack message Snaps used : ServiceNow Query, Router, Mapper, Sort, Head, Group by N, REST Post Downloads ServiceNow to Slack, High Priority Open Incidents.slp (16.5 KB)ServiceNow to Slack, 10 Recent Open Tickets
Created by @tlui This pipeline takes all ServiceNow tickets and takes the 10 most recent open tickets to then send to Slack. Configuration Prerequisite: Setup Slack Webhooks - Sending messages using Incoming Webhooks | Slack This pattern was created using ServiceNow London Version. The ServiceNow Query may be enhanced for customization and the routers can be reconfigured per customer use case. Sources: ServiceNow tickets Targets: Slack message Snaps used: ServiceNow Query, Router, Mapper, Sort, Head, Group by N, REST Post Downloads ServiceNow to Slack, 10 Recent Open Tickets.slp (13.1 KB)