Language User Interface (LUI) Patterns in AI

The emergence of UX patterns for Language User Interfaces is exciting and happening so quickly! I really like how Jackie has broken down the different emergent patterns and the contexts.

Beyond the user interaction pattern challenge, I think that the most interesting and challenging dimensions of a natural language interface is that for the first time, builders of products and services have direct information of what the user wants to do with the system.

Prior to natural language interfaces, we have had to design user experiences using different methods like Design Thinking as a means to identify the key unmet needs of the user, and opportunities for meeting those needs.

Having the user's goals articulated in the words of the user is incredibly powerful, and simultaneously overwhelming. Overwhelming because while we have amazing experienced Design professionals like jackie and SusanK51813 to help guide us, as product teams more broadly we do not experience continuously gathering, synthesizing, and taking action on the inputs we receive.

I'd love to hear how other members of the community are thinking about Language Interfaces.