@nganapathiraju, Stack Overflow has saved my tail hundreds of times over the years for several development issues in multiple technologies… No doubt, this forum is the best avenue for SnapLogic help, but SnapLogic might appreciate a little free publicity as a valuable iPaaS solution at Stack Overflow. One primary thing I like about Stack Overflow is their vote feature that validates solutions. I usually don’t look below the publicly-validated solution.
Personally, I dislike Workday’s approach, mainly because their search capabilities are limited. But I get your “pollution” point. Also, I understand you don’t want to be monitoring dozens of forums. So, the SnapLogic account managers need to continue to evangelize this as an official support forum and you guys need to occasionally check, and redirect external forum posts to this forum. @dmiller is correct in that you can’t “stop customers from posting elsewhere”, but I think there’s something you can do to redirect most to the right place…