Forum Discussion

Barbara's avatar
Barbara
New Contributor II
4 years ago

Signed Up for Trial, Now Can't Log In with SSO

I signed up for the trial with for training. Two days ago I was granted access to our corporate development environment. When I attempt to connect via SSO, error “SSO login cannot be used for users t...
dmiller's avatar
dmiller
Former Employee
4 years ago

Barbara,

Apologies for the confusion. The trial has its own support mechanism (trial-support@snaplogic.com); the Support team usually forwards these requests to Trial Support.

You have been removed from the trial org.

tanjas's avatar
tanjas
New Contributor
3 years ago

I have the same issue, did removing from trial org resolved an issue?

Regards,

Tanja

  • RogerSramkoski's avatar
    RogerSramkoski
    Employee
    3 years ago

    Being removed from the Trial org should resolve the issue as long as that was the only other non-SSO org where the user's account existed. You can contact trial-support@snaplogic.com to be removed from the Trial org so access to your company org will work.